Last week the app reported losing the credentials. Ensured my user name and password at Honeywell was correct. Entered the password into the app again and when I went to name each thermostat none of the 3 show up. Attempted to remove and reinstall but get an error and won’t remove. Also I’ve rebooted all devices.
Cheers
1 Like
Are you in the US or UK (they are different sets of APIs)? I haven’t seen trending reports or received word from Honeywell that something is going on, but if you email support@, we can dig into this.
This happened to me twice in last week or so. I just updated my credentials and it works again. We’ll see how long till I have to re-enter them again.
-Scott
Completely broken for me right now, I get unauthorized on stock and custom device handlers.
1 Like