New here, hoping there’s some help here. Trying to connect a Honeywell RTH6500 Wi-Fi thermostat, I get to the Honeywell TCC (connect) screen where you’re supposed to login to the Honeywell App but when I click on “Click to enter your Honeywell Credentials” I get an error:
55ece109-1ad7-4172-a580-45712fbebf81 invalid_token
Anyone know what’s going on or have a workaround??
I had to contact honeywell tech support and have them manually input macID and crcID from thermostat in their database then everything worked. Of course my thermostat was different model but you might give that a try.
I am having the same issue as well.
In an attempt to fix it I tried to remove the smartapp but it would not let me. So i removed both thermostats as devices and it still won’t remove.
I really dread calling Honeywell support.
AND adding all my stuff back for the thermostats.