Honeywell Lyric T5 does not report operating state

Devices & Integrations
#1

I have a Honeywell Lyric T5 connected to my Smartthings app. When the thermostat is set to maintain a temperature the thermostat does not report its operating state back to Smartthings. That is, when the thermostat signals to the HVAC system to turn on to maintain a temperature, this switch on is not reported to ST. Instead, ST just shows that it is idle. This inhibits automations that are based on the operating state of the Lyric T5. If I manually turn on the thermostat through ST, then it reports its operating state. I need it to report it when it maintains temperature. How can I fix this?

I realize others have discussed a similar problem but I could not detect whether a solution was found.

#2

Honeywell most likely owns the integration. I’d start with their customer service.

#3

Great, thank you for your help.

#4

This is how my (non-Lyric) Honeywell thermostat works as well, and have yet to find a way to make it report the operating state outside of mode changes.