Helpragazzi

i logged out of my smarthing account by mistake, and i lost all my devices and created routines. I came back with the same account but my automations and devices are not there. How can I fix it? Thanks

  • If you are using Android, you can try logging out and clearing the app cache. Then login again.
  • check that you have one Location in SmartThings. You can tap on the Home icon in the upper left of the screen and choose Manage Locations.
  • https://my.smartthings.com is available to use with limited features if unable to get the app to display your stuff.
  • contact ST support by clicking on Menu > Contact us in the ST app.

hope you get it resolved.

thank you so much