I created a smart app earlier today, and installed it in my mobile app, and it’s working great… woot. Tonight I went to try to make a few changes, and the code of the smart app in the portal has reverted back to the original template I started from. I checked my phone, the smart app I actually created, saved and published is still installed on the phone, but in the portal the IDE shows old code that would not be working, as it’s just a template. So my first question is, is that normal?
I then went to open a ticket with dev support. I followed the link from the support page to the “new ticket” page at https://support.smartthings.com/hc/en-us/requests/new?ticket_form_id=110843. On that page, I just get this mostly blank page, screenshot attached. I tried this in several different browsers, in incognito mode, plugins all turned off, and so on. But still just a blank page. My second question, is this normal too? Or am I overlooking something obvious? (I guess that’s my third question.)