Hi,
I’ve tried to contact you via your support email 5 times!!
I did not receive any respond from you…
How that would be possible 
Hi,
We reached out to you on February 4th after receiving two inquiries over the weekend (late on the 1st, and 3rd). We got this message on the 7th: “Helloooooo,” and weren’t sure how to answer. Coincidentally, I just sent you another e-mail (Prior to reading this post) as a follow-up to let you know we’re waiting on your response from our original February 4th e-mail.
Let me know.