# hasAllHubsOver is broken

**URL:** <https://community.smartthings.com/t/hasallhubsover-is-broken/37863>\
**Category:** SmartApps & Automations\
**Created:** [February 2, 2016, 4:15am UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863 "2016-02-02T04:15:02Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![CyrilPeponnet](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/cyrilpeponnet/32/16747_2.png) [@CyrilPeponnet](https://community.smartthings.com/u/CyrilPeponnet)\
**Post date:** [February 2, 2016, 4:15am UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/1 "2016-02-02T04:15:02Z")

</div>

Continuing the discussion from [Removed Hue Bridge, now cannot re-add it](https://community.smartthings.com/t/removed-hue-bridge-now-cannot-re-add-it/37857/4):

Looks like hasAllHubsOver(“000.011.00603”) is not working when version is 000.013.00013.

On my side, stopped working:

- Hue Connect (even my fork)
- Netatmo

I think your hasAllHubsOver function didn’t get through the QA correctly 😛

---

<div class="post-metadata">

**Author:** ![snicka](https://avatars.discourse-cdn.com/v4/letter/s/94ad74/32.png) [@snicka](https://community.smartthings.com/u/snicka)\
**Post date:** [February 2, 2016, 8:11pm UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/2 "2016-02-02T20:11:34Z")

</div>

I’m having this issue with the Sonos Connect, check that location.hubs doesn’t contain a virtual hub with a FW version of 0. On my system that is what is making the check fail.

---

<div class="post-metadata">

**Author:** ![snicka](https://avatars.discourse-cdn.com/v4/letter/s/94ad74/32.png) [@snicka](https://community.smartthings.com/u/snicka)\
**Post date:** [February 2, 2016, 8:41pm UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/3 "2016-02-02T20:41:29Z")

</div>

I’ve sent a support ticket in for this issue, but if past experience is a guide, I’ll hear back in a few weeks and by then something ELSE will be broken wierdly.

---

<div class="post-metadata">

**Author:** ![zpriddy](https://avatars.discourse-cdn.com/v4/letter/z/e8c25b/32.png) [@zpriddy](https://community.smartthings.com/u/zpriddy)\
**Post date:** [February 4, 2016, 11:41pm UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/4 "2016-02-04T23:41:25Z")

</div>

Same

Maybe we can get some help with this @april

 ![](https://global.discourse-cdn.com/smartthings/original/3X/e/3/e3fc282914d0c113d05c7c18be5de4c5de9f6bcd.png)

---

<div class="post-metadata">

**Author:** ![April](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/april/32/15314_2.png) [@April](https://community.smartthings.com/u/April)\
**Post date:** [February 5, 2016, 12:06am UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/5 "2016-02-05T00:06:40Z")

</div>

probably the wrong person these days. 🙂 I work on Events. @slagle @jody.albritton are your two friends.

\<3

---

<div class="post-metadata">

**Author:** ![jody.albritton](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jody.albritton/32/220661_2.png) [@jody.albritton](https://community.smartthings.com/u/jody.albritton)\
**Post date:** [February 5, 2016, 12:28am UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/6 "2016-02-05T00:28:46Z")

</div>

PM me with the ticket numbers and I will track it down. This issue is currently being tracked by the engineering team so any more information I could provide them would be useful.

---

<div class="post-metadata">

**Author:** ![slagle](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/slagle/32/16950_2.png) [@slagle](https://community.smartthings.com/u/slagle)\
**Post date:** [February 5, 2016, 12:29am UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/7 "2016-02-05T00:29:00Z")

</div>

It’s on my radar. Sorry guys ☹

---

<div class="post-metadata">

**Author:** ![zpriddy](https://avatars.discourse-cdn.com/v4/letter/z/e8c25b/32.png) [@zpriddy](https://community.smartthings.com/u/zpriddy)\
**Post date:** [February 5, 2016, 1:36am UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/8 "2016-02-05T01:36:53Z")

</div>

Thanks @slagle & @jody.albritton ! I haven’t submitted a ticket yet… In my experience it has usually been faster and more informative to reach out here.

Thanks!

---

<div class="post-metadata">

**Author:** ![crazw](https://avatars.discourse-cdn.com/v4/letter/c/e5b9ba/32.png) [@crazw](https://community.smartthings.com/u/crazw)\
**Post date:** [February 5, 2016, 2:13am UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/9 "2016-02-05T02:13:25Z")

</div>

I have already emailed support. Waiting. Support request #186431

Just bought Sonos Play1 and im getting same error. same screenshots. My hub upgraded to latest firmware 1-21-16!

---

<div class="post-metadata">

**Author:** ![jjslegacy](https://avatars.discourse-cdn.com/v4/letter/j/8491ac/32.png) [@jjslegacy](https://community.smartthings.com/u/jjslegacy)\
**Post date:** [February 6, 2016, 2:53am UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/10 "2016-02-06T02:53:18Z")

</div>

Any update on this? Seeing same problem adding Roomie connect

---

<div class="post-metadata">

**Author:** ![jody.albritton](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jody.albritton/32/220661_2.png) [@jody.albritton](https://community.smartthings.com/u/jody.albritton)\
**Post date:** [February 6, 2016, 11:23pm UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/11 "2016-02-06T23:23:05Z")

</div>

> [@zpriddy](#):
>
> In my experience it has usually been faster and more informative to reach out here.

Reaching out here is fine, but submitting a support ticket allows us to gauge the severity of a given issue and prioritize support. Submit one if you can.

---

<div class="post-metadata">

**Author:** ![CyrilPeponnet](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/cyrilpeponnet/32/16747_2.png) [@CyrilPeponnet](https://community.smartthings.com/u/CyrilPeponnet)\
**Post date:** [February 6, 2016, 11:36pm UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/12 "2016-02-06T23:36:14Z")

</div>

Well most of the smartapps using this function just refused to load anymore. Sounds enough severe to me. You have serious QA issue 🙂

---

<div class="post-metadata">

**Author:** ![jjslegacy](https://avatars.discourse-cdn.com/v4/letter/j/8491ac/32.png) [@jjslegacy](https://community.smartthings.com/u/jjslegacy)\
**Post date:** [February 6, 2016, 11:37pm UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/13 "2016-02-06T23:37:43Z")

</div>

I submitted a ticket. Said it will hopefully be fixed in 1-2 weeks which sounded a bit long too me but I just tweak the code to work around it so it’s not the end of the world.

---

<div class="post-metadata">

**Author:** ![diehllane](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/diehllane/32/22571_2.png) [@diehllane](https://community.smartthings.com/u/diehllane)\
**Post date:** [February 6, 2016, 11:42pm UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/14 "2016-02-06T23:42:00Z")

</div>

I got a response, but didn’t even get word that it will be fixed in 1-2 weeks. Just said others have reported it so I am tagged for an update when they have one.

---

<div class="post-metadata">

**Author:** ![crazw](https://avatars.discourse-cdn.com/v4/letter/c/e5b9ba/32.png) [@crazw](https://community.smartthings.com/u/crazw)\
**Post date:** [February 6, 2016, 11:56pm UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/15 "2016-02-06T23:56:42Z")

</div>

Same response, i’m tagged to be notified as progress is made and that others have reported.

---

<div class="post-metadata">

**Author:** ![trentfoley64](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/trentfoley64/32/21638_2.png) [@trentfoley64](https://community.smartthings.com/u/trentfoley64)\
**Post date:** [February 11, 2016, 12:22am UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/16 "2016-02-11T00:22:17Z")

</div>

I got an email today saying the issue was resolved, but I still get the same message about needing a hub upgrade when trying to run the Hue Connect smartapp

---

<div class="post-metadata">

**Author:** ![snicka](https://avatars.discourse-cdn.com/v4/letter/s/94ad74/32.png) [@snicka](https://community.smartthings.com/u/snicka)\
**Post date:** [February 11, 2016, 12:28am UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/17 "2016-02-11T00:28:27Z")

</div>

Same here, and I’ve started getting red banner errors in the app. So hooray

---

<div class="post-metadata">

**Author:** ![CyrilPeponnet](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/cyrilpeponnet/32/16747_2.png) [@CyrilPeponnet](https://community.smartthings.com/u/CyrilPeponnet)\
**Post date:** [February 11, 2016, 12:40am UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/18 "2016-02-11T00:40:10Z")

</div>

No luck for me. Still not working.

---

<div class="post-metadata">

**Author:** ![diehllane](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/diehllane/32/22571_2.png) [@diehllane](https://community.smartthings.com/u/diehllane)\
**Post date:** [February 11, 2016, 1:56am UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/19 "2016-02-11T01:56:56Z")

</div>

I also got the email stating it was fixed, but wasn’t about to break anything I got working just to see for myself.

---

<div class="post-metadata">

**Author:** ![CyrilPeponnet](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/cyrilpeponnet/32/16747_2.png) [@CyrilPeponnet](https://community.smartthings.com/u/CyrilPeponnet)\
**Post date:** [February 15, 2016, 4:41pm UTC](https://community.smartthings.com/t/hasallhubsover-is-broken/37863/20 "2016-02-15T16:41:08Z")

</div>

Still not fixed for me… Pfff this is freaking long now…

[Next page](https://community.smartthings.com/t/hasallhubsover-is-broken/37863.md?page=2)
