Harmony not working

Hello

new user just googling aroun this site, so far i Have got a bunch of things working/connectieced

My harmony HUB does not seem to be working its connected, I was able to send the on to watch TV and it turned on, but i can not turn off from ST or from google assistant

i can se in the log the google sends the command

anybody? still having this issue, remote works fine, but not working from the ST or via google

How are you sending the off command? What state are the activity switches when you send the off command?

it only works if i press the all off or force off from the ST app I have yet to get “on” to work unless i open the app and the smartapp and press it on there (not the things but the in the smartapp area) and even that only worked one time