Whenever I login to the Groovy IDE I get sent to a page saying my login or password is invalid. So I have to login again on that page using the same login and password but with a capcha and then it logs me in. Any idea why this happens or how to get the first login to work?
Are you entering the correct password? Obviously it doesn’t think you are, or it would log you in. Do you have auto-fill on? What browser are you using?
Thanks for the reply. I am using the exact same login and password on both the initial login page and the one that says invalid. I am using Chrome without autofill. I tried deleting all cookies but that did not make a difference.
I get the same thing.
Hit the back button and then sign in and it logs me in.
I’ve seen other people complain of this but there has never been an answer that I have seen.
I have the same problem. But If I hit the back button then login again it works. Bypass’s the Captcha.
I found out that Edge works without that issue. So I’m assuming it might be a cookie or something with Chrome that isn’t quite right.
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RBoy
(www.rboyapps.com - Making SmartThings Easy!)
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It happens sometimes, noticed that when the ST authentication server takes too long to respond it give an invalid login and needs to start over and then it works fine. Suspect it could be load related issue.
I’m having the same issue with the Captcha when trying to log into the IDE of SmartThings (Chrome/Firefox). SmartThings Support however relinquished any responsibility, quote…
“Unfortunately, the “Captcha” is a part of the Samsung Account login and as such, we here at SmartThings have no control over this.”.
We have logged this error for support. If this error persists, email us at support@smartthings.com with the Reference ID and Error Time included below.