Google Home + Smartthings Integration Errors


#1

Several months ago I was able to have my Google Home device respond to voice commands to turn on/off lights in my house that were connected to my Smartthings Hub. In the Smartthings app there was a SmartApp called “Google” that I used to talk with my Google Home device. I don’t remember how or where this “Google” SmartApp came from, but it seemed to work.

Today, I was running the Google Home app on my smartphone phone trying to set it up to connect to my Smartthings Hub. When trying to add a device, I was getting the error, “Couldn’t load provider information. Check your network connection and try again.” Thinking that the Google SmartApp that I was using previously in the Smartthings app could be causing some conflict, I removed that SmartApp from the Smartthings app. that didn’t help with the error I was getting in the Google Home app.

So, I was trying to add back in the previous Google SmartApp into my Smartthings App but I can’t find it anywhere. Is there a way to install or load the Google SmartApp back into the Smartthings app again?

Or, has anyone figure out how to fix the error I was getting in the Google Home app when trying to add smart devices?

Any help would be appreciated. Thanks.


#2

If you go back into the Google home app, remove your ST devices and then go back in and re-add it. The google home app will request access from ST and ST will create the Google smartapp automatically.


#3

Thanks for that tip. I did try that and my devices are back.