Google Assistant not linking to SmartThings June 2026

I had this problem a year ago, it’s come back.

Some Smartthings devices in google home were offline so I unlinked google in Smartthings and then when I went to connect them again I keep getting an error message.

Depending on the device it says either ‘something went wrong. Try again later’, or ‘Can’t reach Smartthings’.

Hi, @Andrew_Bartlett
Have you reported this to Customer Support? They should be able to escalate the issue appropriately.

I have just now, thanks