Globe Suite connecting to light + SmartThings... but light won't connect to SmartThings?

I’m using the newest Globe Suite app with a Globe Electric 4 inch recessed light purchased from their store and the newest SmartThings (with a v3 hub, though that’s not relevant for Globe).

I can connect the light to Globe Suite and use it from their app, and I can connect my Globe account to SmartThings… but then the screen is blank where there should be a list of lights that I can add to SmartThings.

Here’s how it should look:

But here’s how my app looks:

I couldn’t find examples of this happening to others before, soooo anyone know what’s up? I sent in a support ticket to Globe but haven’t heard back.

Success! Solution here: Globe Suite and SmartThings Integration Complete - #47 by maxkc