Thanks for the prompt response. It would be great to keep this thread open and post an update here when It’s live so that everyone that’s been involved so far can know when it’s up and running. Also, others that will likely face this issue in the future will know when it’s in production as well.
Thanks again for replying to this thread and keeping your users informed. I will wait for the update and I’m excited for it to work again, as it’s been an awesome integration!
Maybe SmartThings needs to update their documentation for cloud to cloud integrators? Seems like companies are frequently publishing their integration to the public app before they are ready for a full go-love.
The simplest solution and the most customer caring one would have been to accept your mistake, fix whatever it was you broke the other day and let us carry on using it. I assume you know what you broke and have it documented? Anyway, as I just told your ceo in an email, you have lost me as a customer and I will ensure I do not purchase any of your products again. What I do have is now up on eBay.
Would it be at all possible to keep the integration open and have it labelled as beta testing until the final version comes out. We can all help provide user feedback while you are developing the release version.
I have only been using it for a short time but it been working flawlessly.
Thank you for your consideration. It will make many people that use this integration very happy! Also it may help identify issues faster with user feedback on this thread (or other threads that you can set up on your site.)
Not published (it that is correct term) it live yet. I think it is ready to go but my first time trying it. Wife not too happy about it either but she will come around when I have replacements. Will pm you if you are interested when live. You anywhere near swindon? Maybe we could go off-ebay?
One will be an actual light fitting (waterproof bathroom one) but having trouble finding a ST replacement. Found Osram bulbs for all the others (at least I think they are directly ST compatible).
Maybe they are not so good. Not bright enough. So hard to find bright smart lights. Looking for a couple of B22 14w (100w equivalent) RGB Zigbee, that I can connect directly to echo plus (which I am ordering to replace Samsung hub). Google is useless for searches these days. Too many paying Google for higher results in searches to be of any real use.
If anyone is as interested in my ebay sale of my lights as Gabot is, unfortunately I have made a private sale. Sorry (£115 cost sold for £80, so I am fairly happy).
They will take them off my hands next month when the Globe Suite integration is finished (and I have replacement lights).
Unfortunately they won’t take my hub and motion detectors (so sending back to Samsung), as they are switching energy supply and a samsung hub and two smart plugs, for a quid (worth about £140 or so), is part of the deal with Bulb Energy. Already with Bulb myself but thinking of leaving and going back to get the deal (after I check the small print). Bulb are the cheapest supplier I have found with quality support. If anyone wants this deal he found it on hotdeals and is not on Bulb site yet. I will post new thread about it when found myself and confirmed the offer.
Gutted - I’ve literally just setup my SmartThings Hub… I decided to also re define my networks and passwords at the same time… keeping all smart on 1 if I can. Reconnected the few lights I have and then when to check in SmartThinbs, I’d previsouly been using it with the global suite to see what you can do… and it showed as offline like mentioned here and no Global Suite in the brand for me to select. I hope this fix comes soon!!!
Regarding the documentation, the team is wrapping an update for the documentation instead of pieces of it.
In the last few weeks, Cloud to Cloud integrations have been updated so these problems may come as side-effect of these changes. But the team keeps doing updates over cloud to cloud integrations and the interaction types. Updates are also applied at the NodeJS st-schema.
Note: The update stick to the current documentation. Just the Callback Interaction Types are been improved as they’ve been presenting unexpected behaviors.
Hope this information results useful to all of you,
Still working here. I’d not been following this thread so hadn’t seen what had gone on. Before the integration though, it was all working with ifttt and virtual switches (it was just an extra layer I was happy to eliminate)
Hi, I just found this forum post which great. I have 5 existing Globle Suite integrations with ST , but today I added a new device and couldn’t get it to work in ST and now i know why. Global Suite is not listed in my ‘By Brand’ at the moment. I am hoping it will return soon , thanks (all my existing devices are working fine with ST)