# Getting images from Aeotec Cam 360 **URL:** \ **Category:** Devices & Integrations\ **Created:** [March 28, 2021, 11:32am UTC](https://community.smartthings.com/t/getting-images-from-aeotec-cam-360/223596 "2021-03-28T11:32:12Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Robot\_One](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/robot_one/32/136149_2.png) [@Robot\_One](https://community.smartthings.com/u/Robot_One)\ **Post date:** [March 28, 2021, 11:32am UTC](https://community.smartthings.com/t/getting-images-from-aeotec-cam-360/223596/1 "2021-03-28T11:32:12Z")
I recently got my new Aeotec 360 cam and am wondering how to store images from it on the local network (ultimately the goal is to send it to my smart home system, Domoticz). Using pysmartthings as a Python bridge to the Aeotec Smart Home Hub, I succeeded in getting a status with three urls: ‘clipPath’, ‘thumbnailPath’ and ‘image’ respectively. They look like this (some id values changed for privacy): [https://mediaserv.euw1.st-av.net/image?source\_id=ab452cd0-2e48-46f5-gh1i-39j573766908&image\_id=CJ1OvZjIJVWq2345PST6I&correlationId=ab4c4d22-5633-44e9-ff71-330345479g30](https://mediaserv.euw1.st-av.net/image?source_id=ab452cd0-2e48-46f5-gh1i-39j573766908&image_id=CJ1OvZjIJVWq2345PST6I&correlationId=ab4c4d22-5633-44e9-ff71-330345479g30) If I send a GET request to this url, for example for the key ‘image’, then the server returns with the following error: {“code”: 400, “reason”: “Request missing Bearer token.”} I tried sending the http request through Postman and filled in the Smartthings token in the Bearer token field, but the only response I get is a 403 (Forbidden). Tried Base 64 encoding the token before sending it, with the same result. Do I need another (not Smartthings) token specifically for the Mediaserv server? How do I proceed from here? ---
**Author:** ![Automated\_House](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/automated_house/32/99641_2.png) [@Automated\_House](https://community.smartthings.com/u/Automated_House)\ **Post date:** [March 28, 2021, 6:13pm UTC](https://community.smartthings.com/t/getting-images-from-aeotec-cam-360/223596/2 "2021-03-28T18:13:04Z")
I would bet that image and video clips are locked down by the API. ---
**Author:** ![Robot\_One](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/robot_one/32/136149_2.png) [@Robot\_One](https://community.smartthings.com/u/Robot_One)\ **Post date:** [March 29, 2021, 7:26pm UTC](https://community.smartthings.com/t/getting-images-from-aeotec-cam-360/223596/3 "2021-03-29T19:26:54Z")
Just got a reply from Aeotec: For security reasons, use of the camera outside of SmartThings app has been disabled. This means you cannot read the stream directly from the camera or control the camera. **Best regards** **…** Field Application Engineer Aeotec My response: Security seems a poor excuse for a lack of transparency and storing my private recordings on a cloud server on the other side of the world. My guess is that the cloud storage will probably become a paid service soon. I will send this camera back and stick to cameras that work with Onvif /CGI-BIN/rtsp that I can use as I see fit without being patronised for wanting to access my own camera on my own local network. Anyway how about all that talk about a Connected Home Alliance working on open standards for IoT projects? Okay, that does not sound friendly, but it is my belief that technology in my own home should be transparent, at least to me. ---
**Author:** ![Automated\_House](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/automated_house/32/99641_2.png) [@Automated\_House](https://community.smartthings.com/u/Automated_House)\ **Post date:** [March 29, 2021, 8:28pm UTC](https://community.smartthings.com/t/getting-images-from-aeotec-cam-360/223596/4 "2021-03-29T20:28:44Z")
> [@Robot\_One](#): > > My guess is that the cloud storage will probably become a paid service soon There is already a free and paid tier for SmartThings Video cloud storage (at least in the USA. Not sure if its available outside the USA) ---
**Author:** ![norberto\_bcn](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/norberto_bcn/32/179697_2.png) [@norberto\_bcn](https://community.smartthings.com/u/norberto_bcn)\ **Post date:** [April 2, 2021, 4:31am UTC](https://community.smartthings.com/t/getting-images-from-aeotec-cam-360/223596/5 "2021-04-02T04:31:08Z")
Nope, in Europe we have only the free version of the plan. It’s a pity, as it have only 10 sec of recording. ---
**Author:** ![Huib\_o](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/huib_o/32/117381_2.png) [@Huib\_o](https://community.smartthings.com/u/Huib_o)\ **Post date:** [October 15, 2023, 3:01am UTC](https://community.smartthings.com/t/getting-images-from-aeotec-cam-360/223596/6 "2023-10-15T03:01:56Z")
Great. I have three Aeotec 360, and because of a problem with my SmartThings data I cannot stream either of them. I cannot see devices from [Samsung account](http://my.smartthings.com/advanced). My android app is not properly updated and can only see some stills from the camera s. How now brown cow?