# Getting error when I go to log in. None of my pistons are functioning **URL:** \ **Category:** General Discussion\ **Created:** [December 16, 2020, 3:01pm UTC](https://community.smartthings.com/t/getting-error-when-i-go-to-log-in-none-of-my-pistons-are-functioning/214750 "2020-12-16T15:01:53Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![jordan.c.emery](https://avatars.discourse-cdn.com/v4/letter/j/977dab/32.png) [@jordan.c.emery](https://community.smartthings.com/u/jordan.c.emery)\ **Post date:** [December 16, 2020, 3:01pm UTC](https://community.smartthings.com/t/getting-error-when-i-go-to-log-in-none-of-my-pistons-are-functioning/214750/1 "2020-12-16T15:01:53Z")
Hello, when i go into webcore, i immediately get a message at the top of the screen. “There was a problem loading the dashboard data. The data shown below may be outdated; please log out if this problem persists”. I cannot click on anything, as nothing loads, however in the top right corner, it continues to say Loading… I dont know if this had anything to do with it, but, we did lose our power and internet in a storm two weeks ago, however everything was working once the power and internet was restored, but then it stopped working. ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [December 16, 2020, 3:14pm UTC](https://community.smartthings.com/t/getting-error-when-i-go-to-log-in-none-of-my-pistons-are-functioning/214750/2 "2020-12-16T15:14:17Z")
Follow the instructions in the following link… > **[There was a problem loading the dashboard data (August 25, 2020)](https://community.webcore.co/t/there-was-a-problem-loading-the-dashboard-data-august-25-2020/17835/12)** > > The error is being produced on line 950 of the webCoRE SmartApp, where there is a check for active incidents in SHM. The same error was experienced in the UK in about March 2018 when it was on line 956. I’ve commented out line 950 on my... Basically you will need to edit the webcore wnd webcore piston Smartapps in IDE and mark out a few lines of the code.