I am having an issue with the GE ZigBee In-Wall Smart Switch. I have 2x the smart switches in my house. These were setup about 8 months ago, and I haven’t had any problems with them at all. I decided to add another smart switch to my house to bring it up to 3 total.
There appears to be a problem in SmartThings Hub that is preventing this smart switch from working like the others. After I install it in the wall, and when it is in an unconnected state, it powers on and off the lights using the physical switch fine, however after I connect it to the SmartThings Hub through the mobile app, only the app can control the switch and the physical switch no longer does anything.
I thought this might have been a faulty switch and hooked it up through my Echo’s built in Zigbee hub and the switch worked perfectly both through the app and physically.
Looking for suggestions.