Installed my GE smart switch with the line, load, ground and nuetral all connected but when I power on the led light or the light will not turn on. I verified there is power coming to the switch with a tester and the other switches next to it powers on.
Is the air gap popped out on the front? Best thing to do would be to take pictures of the box and pictures of how you have wired it into the back of the switch.
Is this switch part of a 3/4 way setup or just a single light switch?
I figured out what the issue was, I connected the neutral wire wrong. Thanks for your help