GE outdoor switch 14284 - not connecting to ST hub

I have 2 GE outdoor switch/plug model 14284…for whatever reason i cant figure out how to get this connected to my ST hub. I tried connecting it as a GE outlet and a GE switch but the hub doesnt find it. Is there a certain way to put this in pairing mode?

Couple of things…
Have you tried excluding it and then try to pair
Have you tried bringing it close to your hub

Havent tried the exclude…the hub is roughly 10 ft away