GE 12722 Smart Switch shows up twice

(Joshua Gross) #1

Hi, I am new to smartthings. I am in the process of hooking up my devices and the first switch I installed appeared twice when I search for new devices. I configured one and it works fine, the other one I switch off/on in my app and nothing happens - I don’t know why it is there. Any thoughts or suggestions?

If I go in to remove it, it says if I force delete this it may not be able to join your hub again until it is excluded by a controller (I have no idea what this means).

Thanks in advance!


Weird! Contact or use the Chat at the bottom right on the troubleshooting page and they’ll be able to help you figure out what’s going on.