I’ve got a Door contact sensor and a Z-Wave Lock with Codes on my front door. Both have been operating fine for years. For some reason, unbeknownst to me, they have stopped reporting their actual state (open/close - locked/unlocked). This is a bit of a concern because everyone in the home is used to just closing the door and having it lock behind them (took me months to “Train” everyone LoL) I also can not manually lock the door from the ST App because the door sensor is reporting “open” and won’t allow the front lock to lock.
Things I’ve done:
- Replaced batteries in both devices.
- Rebooted hub (multiple times)
- Repaired Z Wave network (multiple times)
- Unplugged hub for several minutes
I am by no means anywhere near an ‘expert’ on this kind of thing so I am not sure what steps to take next or, where to start even looking.
I can’t even lock the door manually from inside the house because it will just unlock due to the door sensor stating that it’s open.
Anything you can suggest / offer, I’d appreciate it.