Foxx Range Extender

I have Foxx Range Extender. As soon as I close the smartthings app the Foxx device closes. Has anyone seen this happen?

Just to clarify, you’re talking about a z-wave repeater right?

And what do you mean the device closes when you close your mobile app? Like the power shuts off?

I can’t imagine how that could be related to the app on your phone or tablet being open or closed.

Hi, yes zwave repeater. It is very consistent. Close the ST app, reopen, Extender turned off.

What is the status of the LED light on the device?

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led looks fine. I think it must be a faulty Extender in some way. Not sure why coming out of the app switches it off as shown when I reopen the app.