Fortrezz water meter gph frozen readings

I have two Fortrezz water meters and one is stuck at 3 gph. The other meter is stuck at 2.4 gph but will increase. At zero flow it goes back to 2.4 gph?? I did download a new device handle about two years ago. I was looking for some way to do a reset without removing it from hub. Any help would be greatly appreciated. thanks. “EDIT” Please disregard this post, I figured it out. Thank you Johnconstantelo for your past help. I didnt follow your instructions correctly the first time. I went back, reread and performed it exactly this time. BINGO!! As a novice this technology can drive you nuts!!

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