# Force iPhone app to update

**URL:** <https://community.smartthings.com/t/force-iphone-app-to-update/21582>\
**Category:** iOS\
**Created:** [September 3, 2015, 6:17pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582 "2015-09-03T18:17:53Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![JohnR](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/johnr/32/19702_2.png) [@JohnR](https://community.smartthings.com/u/JohnR)\
**Post date:** [September 3, 2015, 6:17pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/1 "2015-09-03T18:17:54Z")

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I have been waiting all morning for my iPhone to see that the SmartThings needs updated. Does anyone know of a way to force it to update?? I cant hardly wait any more.

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**Author:** ![smart](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/smart/32/87920_2.png) [@smart](https://community.smartthings.com/u/smart)\
**Post date:** [September 3, 2015, 6:19pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/2 "2015-09-03T18:19:13Z")

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Call AppStore support! 😉

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**Author:** ![slagle](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/slagle/32/16950_2.png) [@slagle](https://community.smartthings.com/u/slagle)\
**Post date:** [September 3, 2015, 6:21pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/3 "2015-09-03T18:21:26Z")

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The new app won’t available until after 12PM PT

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**Author:** ![pstuart](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/pstuart/32/82936_2.png) [@pstuart](https://community.smartthings.com/u/pstuart)\
**Post date:** [September 3, 2015, 6:35pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/4 "2015-09-03T18:35:40Z")

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In a matter of hours.

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**Author:** ![JohnR](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/johnr/32/19702_2.png) [@JohnR](https://community.smartthings.com/u/JohnR)\
**Post date:** [September 3, 2015, 6:57pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/5 "2015-09-03T18:57:21Z")

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@slagle Ahh okay must have missed that. Freaking pacific time…

@smart Ron, I thought you were in Germany?? Heck it will be after supper by the time you get it.

Ole @pstuart and I stuck here in central time.

Are there any new controls or features we can use in our custom device types?? I’m close to submitting a custom device type in fact I have submitted it but MichaelM asked that I wait two weeks since they were busy getting Hub 2 out. I now wonder if I need to go back and update everything to take advantage of the new interface?? I knew something was coming but I didn’t know it was this big. The thing I want to do with my custom device type that I can’t today is prompt the user with a “Are you Sure” pop up after they push a button.

Thanks!!

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**Author:** ![pstuart](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/pstuart/32/82936_2.png) [@pstuart](https://community.smartthings.com/u/pstuart)\
**Post date:** [September 3, 2015, 7:11pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/6 "2015-09-03T19:11:25Z")

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central time folks are always forgotten… Always have to do math when I hear a time stated.

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**Author:** ![smart](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/smart/32/87920_2.png) [@smart](https://community.smartthings.com/u/smart)\
**Post date:** [September 3, 2015, 7:17pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/7 "2015-09-03T19:17:35Z")

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Are we there yet 😉 It’s 15 minutes past. Seriously though it can take up to 3-4 hrs to propagate to the AppStore.

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**Author:** ![rob\_gore](https://avatars.discourse-cdn.com/v4/letter/r/3ab097/32.png) [@rob\_gore](https://community.smartthings.com/u/rob_gore)\
**Post date:** [September 3, 2015, 7:17pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/8 "2015-09-03T19:17:44Z")

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Based on PDT, isn’t it already supposed to be available as of 15 min ago? I just checked, no new app yet… someone needs to tell Apple to get it together!

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**Author:** ![pstuart](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/pstuart/32/82936_2.png) [@pstuart](https://community.smartthings.com/u/pstuart)\
**Post date:** [September 3, 2015, 7:20pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/9 "2015-09-03T19:20:06Z")

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Rollouts are phased. Takes time to hit all devices.

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**Author:** ![Navat604](https://avatars.discourse-cdn.com/v4/letter/n/898d66/32.png) [@Navat604](https://community.smartthings.com/u/Navat604)\
**Post date:** [September 3, 2015, 7:31pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/10 "2015-09-03T19:31:09Z")

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C’mon guys. It’s after 12pm Pacific. That could be 11:59pm tonight.

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**Author:** ![evanbeek](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/evanbeek/32/12725_2.png) [@evanbeek](https://community.smartthings.com/u/evanbeek)\
**Post date:** [September 3, 2015, 7:41pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/11 "2015-09-03T19:41:03Z")

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As an iOS dev, I can tell you now, that “dev release” at noon PDT, means that it will most likely be available after 2 or 2:30 and even then, it will be a staged rollout. Plus, when people do start downloading it they are going to slam the servers playing around with all the “new” features.

My plan? Update it Sunday after everyone else has updated and spent Saturday trying to bring down the servers.

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**Author:** ![pstuart](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/pstuart/32/82936_2.png) [@pstuart](https://community.smartthings.com/u/pstuart)\
**Post date:** [September 3, 2015, 7:42pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/12 "2015-09-03T19:42:27Z")

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LOL, seriously? This isn’t clash of clones… It’s a simple app to download. Replacing the existing one. If the servers can’t handle a simple rollout, there should be major concerns.

Yes, it takes a few hours to roll out to all devices.

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**Author:** ![rob\_gore](https://avatars.discourse-cdn.com/v4/letter/r/3ab097/32.png) [@rob\_gore](https://community.smartthings.com/u/rob_gore)\
**Post date:** [September 3, 2015, 7:46pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/13 "2015-09-03T19:46:17Z")

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My comment was in Jest… i know these things take time, I shall sit patiently and wait my turn 😄

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**Author:** ![LadySapphy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/ladysapphy/32/17702_2.png) [@LadySapphy](https://community.smartthings.com/u/LadySapphy)\
**Post date:** [September 3, 2015, 8:06pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/14 "2015-09-03T20:06:15Z")

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Lies and flim flam I tell you. I bet they all had a bet going on how long they could keep us on trying to update the app.

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**Author:** ![slagle](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/slagle/32/16950_2.png) [@slagle](https://community.smartthings.com/u/slagle)\
**Post date:** [September 3, 2015, 8:13pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/15 "2015-09-03T20:13:28Z")

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> [@LadySapphy](#):
>
> I bet they all had a bet going on how long they could keep us on trying to update the app.

@kris won too! 😉

* * *

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**Author:** ![AutomateEverything](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/automateeverything/32/17562_2.png) [@AutomateEverything](https://community.smartthings.com/u/AutomateEverything)\
**Post date:** [September 3, 2015, 8:28pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/16 "2015-09-03T20:28:22Z")

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Is it coincidence that mine and my misses apps have just totally stopped working wont even show the things menu yet sensor activate activities and status page seems fine 😕

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**Author:** ![evanbeek](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/evanbeek/32/12725_2.png) [@evanbeek](https://community.smartthings.com/u/evanbeek)\
**Post date:** [September 3, 2015, 8:30pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/17 "2015-09-03T20:30:02Z")

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![](https://global.discourse-cdn.com/smartthings/original/3X/1/1/11d96e388353f2c381c17371018e4e5c7366f58c.png)

/micdrop

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**Author:** ![Keo](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/keo/32/86757_2.png) [@Keo](https://community.smartthings.com/u/Keo)\
**Post date:** [September 3, 2015, 8:30pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/18 "2015-09-03T20:30:16Z")

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WOH. Mine also.

20 Characters

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<div class="post-metadata">

**Author:** ![AutomateEverything](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/automateeverything/32/17562_2.png) [@AutomateEverything](https://community.smartthings.com/u/AutomateEverything)\
**Post date:** [September 3, 2015, 8:32pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/19 "2015-09-03T20:32:11Z")

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![](https://global.discourse-cdn.com/smartthings/original/3X/d/4/d423f943be93e73825b040d8fc3f652499bfe225.png)

That explains that

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**Author:** ![gytrdun](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/gytrdun/32/15322_2.png) [@gytrdun](https://community.smartthings.com/u/gytrdun)\
**Post date:** [September 3, 2015, 9:04pm UTC](https://community.smartthings.com/t/force-iphone-app-to-update/21582/20 "2015-09-03T21:04:37Z")

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> [@evanbeek](#):
>
> /micdrop

That made me giggle way more than it should have 🙂

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