My zigbee are fine, as well as my zwave. In this case I knew I had a switch failing, but I figured I take care of it tonight when I had time to mess with ST stuff. Boy was I wrong.
I have multiple tickets with SmartThings on this.
After some of the platform updates, my ZigBee devices stopped reporting the state (motion, open/close) but keep reporting battery and temp. Itās bizarre. I have to reboot the hub and the ZigBee devices. No one has yet to provide an explanation.
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Yup, power cycle the devices always bring them back up, but is annoying, whatever stops them.
So, wait. Wait. WAIT.
- You decide you need to push an update with little to no notice.
- You acknowledge that this update could mess with things that happen upon arrival/departure.
- You know that people use this system for granting access to their home(s) based upon arrival/departure.
Iād say I hope that this was some sort of earth-shattering security patch, but I have a hard time believing that a 0-day in the hub would be more enticing to burglars than garage doors and deadbolts randomly popping open on empty houses.
I try not to fall in with the torch and pitchfork crowd but this one was just irresponsible, guys.
@slagle/@jody.albritton - Can you talk about why the presence flap was necessary? Can this be avoided for future emergency patches? Iām having a really hard time swallowing this one.
That said, kudos for letting us know a patch was coming before it was deployed. Thatās progress!
EDIT: Oh, and the obligatory: āRelease notes?ā
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After all the complaining, did anyone actually experience a āmode/presence flapā and have a door/garage unlock/open?
The āComplainingā is more about lack of consistent disciplined process than the fact that an update came out. WE WANT updates, only with updates will fixes come. But come onā¦ some consistent professionalism would be helpful and instill confidence.
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Yes. Except the presence flap happened before the complaining, not after.
Hub update happened at 11:33am today. Log shows both of our presence sensors leaving and arriving:
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Particularly, considering that it happened the day after the mysterious back-end cockup that required manual hard reset of the hub. And this is called home automation? Iām wasting more time babysitting this āsmartā thing than it saves me turning my lights on and off for me. 
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Anyone put any money into the PINE64? OpenHAB anyone?
There was a hotfix that was issued to address hubs not coming back up after a reboot. This hotfix prevented further disruption but had the possible side effect of confusing presence sensors. Expect to see another post this week from someone directly involved.
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@jodyalbritton Do you know if there is going to be an update on adding doors (e.g. garage doors) that was available in v1? I have one garage door wired and have another relay module waiting and not used.
Thanks for the update on 14.22. Things do seem a bit more stable right now.
Are you referring to using a multi sense as a tilt meter to detect if a garage door is open/closed? If so, you still can, itās just not user friendly any more. You have to go into the IDE and change the device type from āSmartSense Multiā to āSmartSense Garage Door Multi.ā As far as I can tell you can no longer do it in the mobile app by itself, but once itās changed in the IDE it will show up as a Garage Door in the app.
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There is even a better device type in the templates called āSmartSense Garage Door Sensor Buttonā that makes the garage door show even in SHM.
Thanks @jodyalbritton for following up on this. Iām not sure Iām comfortable with the emergency roll-out process for a non-security fix, but super happy to see the high priority placed on the ārequires manual resetā issue.
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You and @Vader - Thank you. I was hesitant to add more post v2, but I will give it a shot. I love these forums.
@SBDOBRESCU, how do you get the Garage Door to show up on SHM?. I changed the multi sensor to āSmartSense Garage Door Sensor Buttonā but it does not seem to be acting any differently.
Did you reboot the hub after changing the device type? It should show in SHM. Take that back. It doesnāt matter in SHM, any contact sensor will show there. I meant you can pick it in the routines under the garage door section.
This is SHM - custom notification for my garage door sensor, but this could use any device type.
Isnāt it right here in the mobile app itself under the device setttings? I never had to go into the IDE to toggle the device type. How to set up the SmartThings Multipurpose Sensor as a garage door open/closed sensor