Fidure A1730 - Smartthings unable to display temp or control device

Good afternoon everyone,

I just installed a Fidure A1730 and was able to find the device within the SmartThings Android app successfully using the included device type. Unfortunately I quickly noticed that the device was not working properly when I was unable to see the temperature from within the SmartThings Android app, control it or refresh it. In fact, it force closed the app a couple times on me. I quickly removed the device, left the network from within the Thermostat settings and tried adding the Fidure device type found on their Support page. The same issue occured, doesn’t refresh, can’t control it. Any suggestions would be greatly appreciated.

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