Fibaro pulling-out of UK? Or why move to selling only via resellers, not direct?


(Rob Moore) #1

Just seen this on the UK Fibaro site. Anyone have an inside story or more knowledge? Is this Fibaro pulling-out of UK or just a shift in their supply chain approach? Fibaro devices are somewhat reverred on this forum as the leaders but I’m not buying into a burning platform.


(John Crighton) #3

I really wouldn’t take a great deal of notice of that particular tabloid… and I really don’t think this is anything to do with Brexit. Please stop perpetuating false panic!

Fibaro UK is a separate company, and it looks like they were initially set up to distribute Fibaro products to retailers. Here they are on Companies House:

https://beta.companieshouse.gov.uk/company/08640829

It looks like they’ve spiraled into debt over the past few years and have finally called it a day. My assumption is that Fibaro kit is either making its way into retailers from Europe directly, or that Fibaro have decided to sell directly to the larger retailers.

I don’t think this will affect availability of Fibaro products in the UK at all.


#4

Availability may be unaffected but what it does affect is the availability of their friendly and prompt support on a local number, which was great and now is unfortunately is lacking. We’re directed instead to a far busier and more expensive 0845 helpline!