Hi,
I have installed three (3) Fibaro Dimmer 2 (FGD-212) switches in my home.
Number 1 dimmer is in my front room
Number 2 dimmer is in my hall (with immediate <1 Meter proximity to dimmer 1)
Number 3 dimmer is in my master bedroom (top of stairs) ~15 Meters away from the hub controller
I am using a Smartthings Hub 2 controller.
All devices have been found/discovered and are paired to my Smartthings hub and visible on my Smart phone app.
All devices operate (on/off/dim) as expected using the physical switches connected to the dimmers, so they are all fully functioning as expected.
I can connect to and control dimmer 1 from my smart phone via the Smartthings app and I have full range of control and dimming as expected.
When I view the logs on my account I can see clean messages being sent during successful operation.
e.g. 7:35:38 PM: debug UNHANDLED COMMAND Crc16Encap(checksum: 6, command: 5, commandClass: 49, data: [4, 34, 0, 122, 166])
However I CANNOT control dimmers 2 & 3 at all via the Smartthings app (they are simply unresponsive to any control commands sent to them - e.g. on/off command or dimming level commands).
They are all installed (wired) identically in line with the first dimmer (1).
When I check the logs during attempted operation on these additional dimmers I get a security error:
e.g.:
7:31:46 PM: debug UNHANDLED COMMAND SecurityMessageEncapsulation(commandByte: [0], commandClassIdentifier: 38, commandIdentifier: 3, reserved13: 0, secondFrame: false, sequenceCounter: 0, sequenced: false)
So I am getting a log entry for each of these additional dimmers that are attempting to respond to my commands - they just simply are not working. At least I know that they are paired AND communicating with the Hub.
Any ideas how to resolve this? Could it be a firmware difference on the other dimmers? How can I check?
Note: This is not a range issue as I have physically moved the Smartthings Hub 2 to be in range (beside) each of the installed Fibaro dimmers.
Thanks
Ciaran