I don’t know if this has been covered already or if it has been all put in one place. But, as an IT Director, I feel the need to build an FAQ! :smile: Does your phone know where it is? This is how you test to find out! So, you have a fancy smart phone in your pocket/purse. Does that piece of me…

Here’s adding to Brian’s list… Ignore the second phone if it does not apply to you… [image] Setting up multiple iPhones (separate linked accounts) as presence sensors for dummies Apps & Clients As it stands now what you have is what the linked accounts get except may be o…

Is there not a way that ST can create a rule that says: if your phone is connected to your home Wifi then do not allow it to leave the house?

[image] Dave: if your phone is connected to your home Wifi then do not allow it to leave the house? Yeah that would be great. In fact I’ve seen similar systems just use the connected WiFi as the indicator of presence - it would be nice to be able to choose the method.

I noticed that a phone on Wifi is seen as present. If it leaves the wifi, but does not have any mobile data, it never seems to be seen as having left. My son’s phone has no mobile data, so ST never seems to see him as leaving or arriving. Does he need mobile data, or is there a way to have ST dete…

So, if you have something like an iPod touch or a device that only has WiFi, when it loses signal, it can’t tell anything where it is. So, “the cloud” only has the last position of the device. A SmartPhone with the app works differently than one of the Presence sensor fobs. With them, when they n…

Great, thanks Brian. Looks like it’ll have to be a mobile data plan for him.

I can mention today I found the wifi connection in this manner: Was in Target, which connects me to their wifi since the cell signal in there can be weak. When I went from LTE to wifi, nothing triggered at home. The moment I got outside Target, and went from Wifi to LTE, my garage doors notified …

Brian, I would like to direct this to you because you really seen to understand this ST thing. I have had mine for 4 days. I got the hub up and going with one sensor. (I will start small and build!) I have an Android phone with their App. In the Dashboard, the hub shows me as a Things and in the…

@whcrist Did you do this part? And I hope she is logged in with her own account and not yours. 1.Add from Things -> Presence Sensors -> Mobile Phone. 2.Go to Home & Family. Click on the gear. Auto import existing presence devices. Select the second person. Set up push and text notifications. 3.G…

When I try that, it says it says Mobile presence already exists. I will have my wife follow these directions on her phone and see if it works. Thanks for your help!!

FAQ: How to troubleshoot mobile phone presence issues

Apps & Clients

smart (Ron S) February 2, 2015, 1:38am 2

Here’s adding to Brian’s list… Ignore the second phone if it does not apply to you…

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FAQ: How to troubleshoot mobile phone presence issues

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