# FAQ: Did we lose the ability to add custom smartapps after the app update of June 2021?

**URL:** <https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734>\
**Category:** Community Created SmartApps\
**Created:** [June 20, 2021, 12:45am UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734 "2021-06-20T00:45:45Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Brad\_ST](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/brad_st/32/15696_2.png) [@Brad\_ST](https://community.smartthings.com/u/Brad_ST)\
**Post date:** [June 21, 2021, 10:09pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/21 "2021-06-21T22:09:54Z")

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Did you click Publish → For Me?

 ![Screen Shot 2021-06-21 at 3.09.22 PM](https://global.discourse-cdn.com/smartthings/original/3X/0/e/0e436f894184b991d56ae5b36b22c0607aa70bda.png)

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**Author:** ![mrax1](https://avatars.discourse-cdn.com/v4/letter/m/53a042/32.png) [@mrax1](https://community.smartthings.com/u/mrax1)\
**Post date:** [June 21, 2021, 10:14pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/22 "2021-06-21T22:14:42Z")

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Thank you for dealing with this idiot… that worked. Just bought a Pi and trying to set this all up. It is a little more of a challenge than I expected with SmartThings. Especially since ST just changed the app and all the instructions online deal with the old app. Thank you again.

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**Author:** ![KB111](https://avatars.discourse-cdn.com/v4/letter/k/b5a626/32.png) [@KB111](https://community.smartthings.com/u/KB111)\
**Post date:** [June 23, 2021, 2:24am UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/23 "2021-06-23T02:24:43Z")

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You guys saved me. Thanks for this!

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**Author:** ![JFry](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@JFry](https://community.smartthings.com/u/JFry)\
**Post date:** [June 25, 2021, 8:53pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/24 "2021-06-25T20:53:59Z")

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I was able to activate Developer Mode and see my legacy (Groovy) SmartApps, but my new SmartApp developed under the new process isn’t showing, even though it was previously installed and configured before this new ST app rolled out. If I select Add SmartApp from the menu, I can see my new SmartApp, but when I select it the window closes (takes me back to the Automations tab), and the app isn’t added. My new SmartApp is still working, but I can’t add it to the ST app so I can change the configuration options.

Anyone else having this issue or figured out a fix?

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**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\
**Post date:** [June 25, 2021, 8:56pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/25 "2021-06-25T20:56:18Z")

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Which smartapp?

In the automations section, did you scroll tO the bottom of the screen? See your other smartapps there?

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**Author:** ![JFry](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@JFry](https://community.smartthings.com/u/JFry)\
**Post date:** [June 25, 2021, 9:01pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/26 "2021-06-25T21:01:10Z")

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I do see all of my Groovy SmartApps, but not the new one I created. It’s a webhook SmartApp developed under the new process.

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**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\
**Post date:** [June 25, 2021, 9:02pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/27 "2021-06-25T21:02:12Z")

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Tagging @nayelyz

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**Author:** ![nayelyz](https://avatars.discourse-cdn.com/v4/letter/n/59ef9b/32.png) [@nayelyz](https://community.smartthings.com/u/nayelyz)\
**Post date:** [June 25, 2021, 9:12pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/28 "2021-06-25T21:12:29Z")

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Thanks, @jkp!  
Make sure you deployed your SmartApp at the Developer Workspace, @JFry. It doesn’t appear in the list otherwise.  
Eg.

 ![deployed_to_test](https://global.discourse-cdn.com/smartthings/original/3X/a/1/a16163287e758d4471eb21ade4a4e795ee2fffda.jpeg)

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**Author:** ![JFry](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@JFry](https://community.smartthings.com/u/JFry)\
**Post date:** [June 25, 2021, 9:15pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/29 "2021-06-25T21:15:23Z")

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It’s deployed to test. I was able to access it before the last update. The only reason I tried to access it was because my presence sensors (iPhones) stopped working and I wanted to update the config in the SmartApp in case the new app changed the device id of my phone.

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**Author:** ![JFry](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@JFry](https://community.smartthings.com/u/JFry)\
**Post date:** [June 25, 2021, 9:20pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/30 "2021-06-25T21:20:17Z")

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![Screen Shot 2021-06-25 at 4.16.49 PM](https://global.discourse-cdn.com/smartthings/original/3X/3/e/3e4f199f0b091580a53b9ec056cb937b1a2dd8fc.png)

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**Author:** ![JFry](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@JFry](https://community.smartthings.com/u/JFry)\
**Post date:** [June 25, 2021, 9:27pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/31 "2021-06-25T21:27:59Z")

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![Screenshot 2021-06-25 at 4.22.25 PM](https://global.discourse-cdn.com/smartthings/original/3X/0/f/0fd8e45db4015032be812cdced3758a32e1598d6.png)

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**Author:** ![nayelyz](https://avatars.discourse-cdn.com/v4/letter/n/59ef9b/32.png) [@nayelyz](https://community.smartthings.com/u/nayelyz)\
**Post date:** [June 25, 2021, 9:34pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/32 "2021-06-25T21:34:02Z")

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Can you share a screen capture of the SmartApp catalog, please?  
Select add (+) \> Add SmartApp \> go to the bottom part. That’s where the custom published/deployed SmartApps in your account appear, in the screen you shared above, only appear the installed ones.

 ![Screenshot_20210625_163107_com.samsung.android.oneconnect](https://global.discourse-cdn.com/smartthings/original/3X/9/3/933dab237b941b4b4d473b237b3b5455499297ab.jpeg)

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**Author:** ![JFry](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@JFry](https://community.smartthings.com/u/JFry)\
**Post date:** [June 25, 2021, 9:39pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/33 "2021-06-25T21:39:04Z")

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![Screenshot 2021-06-25 at 4.35.44 PM](https://global.discourse-cdn.com/smartthings/original/3X/5/6/5625b6ff2ce2b221c8bd932b3ef4670453d4862a.png)

 ![Screenshot 2021-06-25 at 4.36.39 PM](https://global.discourse-cdn.com/smartthings/original/3X/7/7/773f530578e3b761e9efadee8910fbc544272451.png)

The error is what I now get (as of the last 15 minutes) when I click it. Previously the Add SmartApp window would just close. Getting closer…

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<div class="post-metadata">

**Author:** ![nayelyz](https://avatars.discourse-cdn.com/v4/letter/n/59ef9b/32.png) [@nayelyz](https://community.smartthings.com/u/nayelyz)\
**Post date:** [June 25, 2021, 9:46pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/34 "2021-06-25T21:46:45Z")

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Ok, that means there’s something wrong with it:

1. There’s a connection problem, it might be because the endpoint is down or the URL is wrong.
2. There’s an error in your SmartApp, do you receive the requests from SmartThings?  
You should have verified the SmartApp before trying to install it, the following message should not appear:  
 ![image](https://global.discourse-cdn.com/smartthings/original/3X/d/8/d848a7cf3426eebe65736e1464790c4aec8c75ec.png)

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<div class="post-metadata">

**Author:** ![JFry](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@JFry](https://community.smartthings.com/u/JFry)\
**Post date:** [June 25, 2021, 9:55pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/35 "2021-06-25T21:55:03Z")

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The app is receiving events from ST as we speak…

 ![Screen Shot 2021-06-25 at 4.52.09 PM](https://global.discourse-cdn.com/smartthings/original/3X/b/9/b93f3a43c09416fa31997f384d96eb0662cef99c.png)

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<div class="post-metadata">

**Author:** ![JFry](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@JFry](https://community.smartthings.com/u/JFry)\
**Post date:** [June 25, 2021, 10:02pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/36 "2021-06-25T22:02:15Z")

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The error message above pops up instantly when I click on it.

 ![Screen Shot 2021-06-25 at 5.00.22 PM](https://global.discourse-cdn.com/smartthings/original/3X/6/2/62e54bcaf6bad95392e630fd7418c1d0f46f8942.png)

From the live logging…

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<div class="post-metadata">

**Author:** ![JFry](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@JFry](https://community.smartthings.com/u/JFry)\
**Post date:** [June 25, 2021, 10:05pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/37 "2021-06-25T22:05:44Z")

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Nothing shows in live logging when I click on it in Add SmartApp even though I get the error message. I don’t see it failing trying to talk to my app.

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<div class="post-metadata">

**Author:** ![nayelyz](https://avatars.discourse-cdn.com/v4/letter/n/59ef9b/32.png) [@nayelyz](https://community.smartthings.com/u/nayelyz)\
**Post date:** [June 25, 2021, 10:28pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/38 "2021-06-25T22:28:21Z")

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I see, ok, so this SmartApp was previously installed, right?

There are some inconsistencies with the SmartApps in the iOS devices, what you can do is:

1. Try to open the SmartApp using an Android device (if it still fails, please send an email to [build@smartthings.com](mailto:build@smartthings.com) with your SmartApp definition)
2. Register the SmartApp as a SmartApp Connector, to do so, go to:

> New Project \> Device Integration \> ST Cloud Connection \> SmartApp Connector

You would have to install the SmartApp from `add(+) > Device.`

1. You can delete the installed instance of the SmartApp using this [endpoint](https://smartthings.developer.samsung.com/docs/api-ref/st-api.html#operation/deleteInstallation) of the API.

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<div class="post-metadata">

**Author:** ![RBoy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/rboy/32/62677_2.png) [@RBoy](https://community.smartthings.com/u/RBoy)\
**Post date:** [June 26, 2021, 1:51pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/39 "2021-06-26T13:51:40Z")

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Looks like the latest SmartThings iOS update has fixed the issue.

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<div class="post-metadata">

**Author:** ![JFry](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@JFry](https://community.smartthings.com/u/JFry)\
**Post date:** [June 26, 2021, 3:01pm UTC](https://community.smartthings.com/t/faq-did-we-lose-the-ability-to-add-custom-smartapps-after-the-app-update-of-june-2021/227734/40 "2021-06-26T15:01:57Z")

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I have the latest iOS update and it’s still not entirely working for me, but it does look like somebody is working on something. Or maybe it was something I did while trying to figure it out.

My app still isn’t listed under the installed SmartApps, but if I Add SmartApp, I now see my app listed twice (but only on my iPhone, not my iPad). One gives the same error the instant I click on it, but the other opens up the configuration page and lets me successfully save changes. However, it still doesn’t show in the installed SmartApps list after saving.

 ![Screenshot 2021-06-26 at 9.53.30 AM](https://global.discourse-cdn.com/smartthings/original/3X/a/8/a8de94028be29876ec8c488ff9ec9d19618b0da1.png)

Hopefully someone is actively working on it and will have it fixed soon.

@nayelyz - Unfortunately I don’t have an android device, but I will try to borrow one this weekend.

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