Family Hub - Get data from Server error message

Hi - I have a family hub - and my dryer is also connected -

Yesterday, I tried to get a receipt for the dryer, and started getting an error message - I go to the dryer, and click on ‘Recepie’ - then I get the error message ‘get data from server’
I tried support and google nothing - I’ve reset to factory settings - removed and re-added my dryer - it works just fine for my washer - just the dryer is having the issue - seems a waste to have someone come out to my house - but that’s all they want to do - anyone else fix this??