I think I might submit a RMA for mine too.
No, that’s excessive. If a reset doesn’t solve it you may need to have it replaced. It should last 6-12 months atleast
I just picked up three of these, and one of them is doing this constant battery reporting that is draining the battery to 20% in one day. The other two seem to be working properly. I re-paired it and rebooted hub. The ST hub is about 10ft from this sensor. I changed the batteries. The problem persists. Is the consensus that this is a defective unit?
Two things to try before calling it:
- try placing a Z-Wave repeater between the device and the hub (reboot hub and do a Z-Wave repair)
- try resetting the device (see manual or first post here)
Thank you for the advice. I will give that a shot when I get some time tonight to play with it.
The repeater suggestion is very interesting because the other two sensors are next to a GE Z-Wave Plus light switch, and they are working fine. This one is by the hub, and is experiencing this problem.
I reset the device and tried re-pairing by a repeater instead of the hub. Unfortunately, I have the same issue. I’m going to RMA it. Thanks for your help.
I have two that have been working for a while, they say 1%, even with new batteries.
I received the replacement, and the new device is not spamming the battery status event. It must have been defective. I have five of these sensors now, and that RMA’ed one was the only one that was behaving in that manner.
I have the battery drain problem but I think it’s related to the nonstop “Covering was Removed “ messages. I must have damaged the hood when I was changing out the original battery (which lasted years).
Where is the “tamper sensor” on the device?
Just got two of these and the first set of batteries lasted less than 24 hours. Installed the second set this morning and both are at ~30% already. Same symptoms as everybody else with messages every 5-10 seconds. Going to RMA them since it seems likely that there’s a defective batch floating around