SmartThings Community

chowder007 · 2017-01-09 04:33:43 UTC

So my things list has gotten out of hand. So tonight I went through and cleaned some things out. In the process I cleared out my trend setter groups and removed trend setter because I didn’t think I would be using it any more.

Shortly after I realized it was what was creating my groups under things. I’ve added trend setter back as it is now listed under “my smart apps” but when I try to create a group now I get an error occurred error message. Can someone help me figure this out or give me another option for grouping things.

I need this because I have bulb lamps with three individual bulbs in them. Having to turn on/off each bulb at a time can be a pain.

Thanks in advance!

chowder007 · 2017-01-09 22:41:36 UTC

Can anyone help me with this?

JDRoberts · 2017-01-09 23:47:08 UTC

Could be the following. Engineering have confirmed the bug, it is only affecting some people.

chowder007 · 2017-01-10 01:38:29 UTC

I don’t think so. The only error I get is “an unknown error occured.”

jkp · 2017-01-10 02:01:20 UTC

In IDE, under “My Smart Apps” do you see two apps for Trend Setter? There should be Trend Setter and another one for Group.

chowder007 · 2017-01-10 02:19:44 UTC

I do. I know the issue is because I “removed” the app and am trying to use it again. I havent done anything to resinstall it since hitting the remove button in the app its self. How should I go about reinstalling it? I didnt realize it would be useful but creating groups allows you to call on them with Google Home. by telling it to turn on/off the group.

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chowder007 · 2017-01-10 02:28:58 UTC

I would try to uninstall it and add it back but when I go into IDE and try to remove it it tells me “This SmartApp can’t be deleted at this time because it is installed by one or more users”

jkp · 2017-01-10 02:29:59 UTC

My only thought might be to delete the app from IDE and then add it back. May or may not solve your issue. Here is the thread for trendsetter.

[RELEASE] Trend Setter Community Created SmartApps

Trend Setter - A SmartApp for grouping devices Read First I am not usually one for releasing stuff I write because I am my own worst critic and usually self destruct before putting anything out into the general public (I've revised this post more times than I'd like to count). I am trying to change that behaviour... Although I am a software engineer by trade, I am not a Java/Groovy developer so I may not have written some of the code in the most efficient way. I expect this to change from feedback and as my knowledge grows. I tend to find I use the app to control a lot of things more than anything else so this is useful for that. I have only used this on an Android phone and can't be sure how it'll behave on an iOS device due to the parity issues between Android and iOS apps so give…

chowder007 · 2017-01-10 02:31:34 UTC

Trying to do that and its telling me “This SmartApp can’t be deleted at this time because it is installed by one or more users”

chowder007 · 2017-01-10 02:32:33 UTC

Was finally able to get it removed. Going to reinstall and see what happens. Thanks guys.

chowder007 · 2017-01-10 02:42:04 UTC

Finally got it all removed and added back. Working as expected. Thanks guys.

teg · 2017-09-02 01:27:19 UTC

How did you get it removed??

zeph.gillen · 2018-08-18 20:38:01 UTC

Would like to know as well. Bummer when people ask a question, solve it, state they solved it, but dont give the solution.

zeph.gillen · 2018-08-19 18:15:43 UTC

Figured this out myself.

Open SmartThings web IDE
Browse to “My Locations”
Under the “Installed SmartApps” coulumn select “smartapps”
Under the Banner select “Edit”
Find the app (the named devices you’ve created) you wish to remove and select “Uninstall” next to it.

Hope this helps others.

Error occurred in trend setter