My Ecobee stopped working so I went to try and figure it out. Under Ecobee smart app there was a phantom thermostat, I couldn’t remove it.
I went and removed the thermostat manually and removed the sensors manually. I then tried to remove th smart app…I couldn’t.
I even went in to the IDE and I cannot remove the smart app. I get “There was an error uninstalling your SmartApp.”
Any help would be great.
xamindar
(Jared)
2
It is still in use by another smart app or routine. Remove it from that first then you can delete it.
I think I had to delete the sensors separately or some such nonsense. Look for other items you can uninstall first.
I did remove the sensors manually. Under the Ecobee smart app I see a thermostat and it’s called 32e30ae6-9669b-4d79-…
I cannot seem to remove it from there, and I cannot find it in my list on the phone app or on the IDE.
Thanks xamindar! That worked for me.