Duplicate Schlage Locks on Alexa

Having fits with my door lock in SmartThings and Alexa. My Schlage Connect installed in SmartThings and works as expected, as one device. Great! But it duplicates in Alexa and the error I get is “found more than one of the same name… blah blah blah”. I tried putting them into separate groups, no joy. I’ve uninstalled, reinstalled, no joy. I’ve disabling one, no joy. With all the Googlin’, I cannot find how to make Alexa only pickup one instance. Anyone have suggestions?


Try to delete your locks from Alexa.amazon.com

Then delete and reconnect your Alexa with SmartThings