Device Health not displayed (Android 2.3.1)


#1

I’ve never seen the device health displayed on my phone, the screen looks same as prior to device health feature introduction. Went from 2.3.0 & 2.3.1 updates

The device health is turned ON in the app settings. I have GE and Levinton switches as well and SmartThings moisture sensors, all listed as supported for device health status; none has it shown.

App version 2.3.1
Phone - Samsung S7 edge
Android version 7.0

What am I doing wrong? :frowning:

Thanks!


#2

Nothing. You’ll only see either a yellow or red triangle in the upper left corner of the device when scrolling through Things, or in a Room, when you have a device go offline or when it reports a low battery.

Do you have any of those situations right now, especially any offline devices showing up in the IDE?


#3

I have a device unavailable in IDE but this might be one for which health status is not available. It’s Aeotec gen 5 motion sensor.

Anyway, thanks for the explanation, it makes sense now. I wish healthy devices had something like a green indicator (to distinguish them from those that aren’t supported).

Cheers