me too
one week ago. Blink camera are my present for Xmas
I bought a Blink camera + base from Amazon at the end of last January. For what itās worth, I just contacted Amazon and explained the situation, and that Iāve had it for less than a year, and they are providing a refund and a return label to ship it back.
Itās not quite a full refund - I paid $99 and think Iāll get $79 back, but frankly Iām still happy with that.
Even if Blink does work with IFTTT, I donāt trust them anymore. Iāll switch to Arlo cameras.
1 Like
UPDATE TO MY ABOVE POST!
Blink support just called my number back and extended an offer to refund my system and will provide a free shipping lable to return my system. I told them to send me the e-mail with the info. But I am not ready to let them off the hook.
I repeate my request from above post:
1 Like
Just finished a chat with Amazon myself. Bought a three camera system in June and theyāre doing the same for me. I came from Arlo due to a bad experience but Iām looking at maybe going back to see how they are now.
How much is a 5 camera system from ARLO? I am about to buy in!
Update: The Blink refund e-mail just poped up in my Inbox.
And that only ties up support for people who actually need support. You are mad about the decision, I get it, but there are people who actually use Blink without any need for rboys app that may actually need help.
1 Like
Canāt tell if you tried this or notā¦
Hub IDE -> Locations -> Your Location -> List Smart Apps -> Edit -> Uninstall
That worked for me on another SmartApp that I couldnāt remove when it gave me the same error you are receiving.
Just removed the Blink app from my phone and smart app and device handler from SmartThings. On my way to the post office to drop off my return package. I will continue to support RBoy as he has other great device handlers (Garage door opener, Z-wave lock, and thermostat) and Smart Apps.
4 Likes
If anybody from Arlo is hanging about this thread, now would be an ideal time to run a holiday promo for ST users. 
I am curious, does the ST Arlo integration provide for the same type of camera control we had with @RBoys Blink app? What can be done and can not be done with the ST Arlo integration?
The Blink integration was the only reason I paid to join the Rboy site.
The SmartApp doesnāt work and wonāt accept my login.
Upon contacting supoortā they said the issue is on the Smartthings/Blink side.
When will this be fixed? Otherwise,money back would be niceā¦
2 Likes
It will probably never be fixed. Blink dropped support for ST. Youāll need to move to IFTTT or purchase new cameras.
Andā¦this is good for us? 
A bit misleading as no disclosure was clearly added to the top of this threadā¦ and I bought the RBoy site access only for this one app.
Talk to Blink if you want to get your money back. RBoy has indicated that this was out of the blue for everyone, so itās not like RBoy was taking your money while secretly knowing this was coming.
And the thread title was changed as soon as RBoy could get onto the forums to do so.
If you purchased the access in the last 24 hours then maybe RBoy might be willing to give you a refund (I donāt know that for certain as I donāt speak for RBoy and donāt claim to), but thatās about the length of time Blink gave everyone notice of the change. So itās not like this thread title was left unchanged for a week.
On one side of this, there may likely be those who have recently signed up for RBoys service just to get the benefit of the Blink integration. For that group, his other offerings may not have any value as perhaps they do not own any of those devices he integrates. The fact that the integration was branded as āOfficialā blurs the lines of responsibility somewhat.
On the other side, this was an action taken without RBoyās advance notification as evidenced by timeline of events from the Blink e-mail to his post here. One could argue that he was told in advance, but RBoy has a positive history here so I believe he was just as surprised as anyone else.
There are two ways to look at this, and I certainly can see the merit of each. The truth, as always lies somewhere in the middle. Blink has a checkered and untrustworthy past. Just this past January they discontinued support for 3rd party integrations, including RBoyās for a period of time, before giving in and temporarily restoring access.
Since Blink has indicated since the beginning of the year their intention to shut down 3rd party integrations, RBoy probably should have posted a disclaimer that his Blink integration could be shut down by Blink at anytime. By doing do, he could have avoided these kinds of concerns altogether.
Out of curiosity how did you start communications with them regarding the refund? Just want to make sure I use the proper channels.
I called them and
- Asked if this was a recorded call in order to state my complaint.
- The same tech I called, returned my call to my phone number and told me about the refund.
- I received his e-mail. He had to have looked me up. And the know me on their thead.
2 Likes
Arloās are looking like they will be the front runner, but theyāre just so damn expensive! Almost double what Blink are charging for a 2 camera setup!
Theyāre not without their own issues too - take a look at the Arlo Pro 2 community forums to see what I mean. If Iām spending that kind of money on a recently released product Iād expect little to no problems whatsover.