All 4 of my D-Link cameras stopped working in SmartThings after last week Hub update. It is showing “Inactive” in all of them since the Hub upgrade.
- Removed all the cameras from SmartThings Hub
- Restarted my wifi router
- Restart the SmartThings Hub by pressing the red button
- Reset 1 D-Link camera to the factory default
- Connect that camera to the router by using a wired connection with factory settings
- Use SmartThings Hub to add that camera.
Multi phones still exhibited the same problem. I had already reached out to the support and I am not sure how bad is the backlog nowadays. Hopefully I can get faster help from community than support as always. Thanks