CT100 Programmable Thermostat - CANT SEE ICON

Hi @a211097,

If the device handler you are using was developed by someone in the Community, then you may be able to contact them for help; but, if you’re using the default SmartThings handler, then it’s unlikely that will ever get resolved since SmartThings is moving everyone to the new app. I suggest getting caught up on the switch in the link provided below. There are over 800 posts in this discussion, so I recommend starting with the very first one, and then looking through replies that come from SmartThings staff for answers before jumping to conclusions from community member posts. You can recognize replies from ST staff because they’ll have a badge and special logo next to their name:


Get ready to make the switch!

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