Contacting Vodafone V-home

Devices & Integrations
1

I have a F-Cam-VF -1. It does not pair with my Android or with my wife’s iphone, daughter tried too on her phone. I wish to return it but cannot find and address on package or on web. Any ideas please? Clearly a smart company in hiding their ID to avoid returns!

2

Where did you buy it?

3

In the app, tap on Menu and select Contact us. Or go to https://samsung.com and look for Product Support at the bottom of the page

4

The VF means Vodafone…

5

Would have been internet. But other than that, I don’t know. No address on package or documentation..

6

Then you would have to send it back to the internet (online shop?) – after all these years…

7

Thanks. I had BT camera. Worked fine but no longer have BT. Now have vodafone but can’t use their camera? Weird. You live and learn. Back to BT.

8

The collaboration between Samsung and Vodafone was quite short-lived. It began in 2017 and ended two to four years later—I don’t remember exactly. In Germany (and UK?), it was a bit of a fad for a year, then it was quietly discontinued.

Edit: they even had Vodafone branded SmartThings hubs that became useless doorstoppers, because they never really got firmware updates.

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9

See contacting us

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