Hi,
I have 3 contact sensors at home. they all started to report false open state recently.
I checked their batteries and all 3 show 89% on the app.
is this a battery issue or is it a problem ?
should I change the batteries at this level ?
They are a little away from the magnet part. Could that be the problem ? (please see an example in the photo)
The photo didn’t attach properly, which model sensor are you using? I recently installed 3 contact sensors as well one of them would report as being opened so i realigned the sensor and magnet to be more parallel to each other and fixed the problem.
this is the Samsung’s smartthings contact sensor.
can’t you see the photo ?
the alignment and distance between, are they ok ?
no sorry i still don’t see a photo but for the type it can’t be more then 10mm apart.
can you check this url:
no image found even with the external posting 
