I am getting error. Nothing works as the power shows offline.
Hey there! @lalooprasad, I’d be happy to provide some suggestions for troubleshooting your Osram bulb appearing offline.
I’d recommend giving these troubleshooting steps a try to resolve the issue:
Ensure your OSRAM device is within range of a hub-enabled device or repeater.
Check the device is plugged in and/or has sufficient battery power.
Remove, reset, and re-add the device using the SmartThings app.
If the symptoms persist after attempting the troubleshooting steps above, I would recommend contacting them directly.
You can locate additional support information for your device here: Services | Light is OSRAM
I hope this message finds you well!
I tried your suggestions and it didn’t resolve the issue