Classic app logs me out

incompetent support is very unhelpful on this, they have no clue what is going. classic app logs me out on android phone daily. No such problem on other android phones, tried even same model, reset to factory settings, iphone, nothing.
That pos app from Samsung is only only causing problems and only one so stupid requiring captcha.
Did they fire some people around account migration time?

This is my problem exactly same as described by pjk 2 years ago

only difference this happens to me on Android, while on iOS works fine.
What is wrong with these people

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