Recently I noticed when I try to change an icon in my Smartthings App, it’s not working. With all the new updates for Matter, is this affecting my z-wave switches?
For example, I have a switch that controls the fan, but now I can’t change the icon to a fan.
A number of people have reported this in multiple threads, it just seems to be a recent change. The best thing is probably to report it as a bug to support. The more people who do that, the more likely they are to consider changing it back.
May 2023 & my fan device icon edits don’t hold.
They used to show as a fan, but this week they now show as a switch icon. When I edit the icon back to fan, the change doesn’t take.
If this was a known problem in 2015 surely it’s time to get it fixed?
Using iPhone 14 Pro Max with iOS 16.5
I’ve just had the same… all devices have gone to their default icons and can’t be changed.
At the same time I’ve had a bunch of devices migrate to Edge drivers after nothing for several months.
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nayelyz
(OOO - Please contact @AlejandroPadilla or @Ivan_Luis_Falleau)
9
Hi, @dotan_shai
I don’t have information about that, have you reported it to Customer Support? This falls into their scope since it is not development/customization related.
Sorry @nayelyz ,
I’m from Israel customer support never helped none of us.
I will appreciate if you can contact them instead of me … If possible
2 Likes
nayelyz
(OOO - Please contact @AlejandroPadilla or @Ivan_Luis_Falleau)
11
@dotan_shai, I’ll ask around to see if someone can tell me something, I suggest you take a look at this thread where more users are reporting it. If I get a reply, I’ll share it there.
Confirming the function appears to have been restored. Interestingly, this is seen on the same app version (1.8.01.22 for Android), suggesting that it was a server-side fault.