Grr, any workarounds to turn my alarm off??
None that I can write in polite companyā¦
Sorry for the trouble. Which model was it? Most of them have a hardware button.
I have 3 of these in various parts of my house.
http://www.lowes.com/pd_422360-45367-TSE07-1_0__?productId=50038872
I couldnāt Disarm SHM! It was stuck in the āArmed (Away)ā status, the only way that i could disarm it was to hit āArm (Stay)ā first then Disarm.
My alarm is still stuck in armed away. I cannot change it on any device from any user. I have to turn off the siren and wait for Scout to call, give them my passcode, just to keep the cops from coming every time I take my dogs out. This, combined with the official status of āeverything is fineā while this is still going on (meaning they do not acknowledge a large number of us are still having problems), is enough to make me strongly consider switching platforms today.
Yep this happened to me a few times too. Some combo of monkey-like button presses, app quitting, etc made it finally disarm.
Nothing personal, but I canāt believe folks are being suckered into that Scout contract.
Itās no longer surprising that SmartThings would move ahead with that partnership even with the reliability issues, but Iād definitely demand a full refund.
HA!!! : )