Can't setup my smartthings 2018 hub to Xfinity

Francisco_Puentes · March 3, 2019, 10:49pm

I tried all the tips in the guide, i get to the point lights change from green to red, the app never finds the hub. Any tips??

JDRoberts · March 3, 2019, 11:28pm

What’s the model number of your hub?

Francisco_Puentes · March 4, 2019, 1:40pm

Hola

It is a

Thanks !

Donnelljrn · March 5, 2019, 10:51pm

I have this hub and Xfinity also.

Did you log in to your router to make sure your selected ethernet port is sending data to your hub?

Francisco_Puentes · March 9, 2019, 4:39pm

Yes I check the app and it shows data traffic

jkp · March 9, 2019, 4:44pm