# Can't delete device from SmartThing **URL:** \ **Category:** Devices & Integrations\ **Created:** [October 15, 2020, 4:53pm UTC](https://community.smartthings.com/t/cant-delete-device-from-smartthing/208424 "2020-10-15T16:53:03Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![dwchan69](https://avatars.discourse-cdn.com/v4/letter/d/8edcca/32.png) [@dwchan69](https://community.smartthings.com/u/dwchan69)\ **Post date:** [October 15, 2020, 4:53pm UTC](https://community.smartthings.com/t/cant-delete-device-from-smartthing/208424/1 "2020-10-15T16:53:03Z")
I am migrating my device over to SmartThing, it is going slow but going well, with couple of min exception. I ran into a new problem today. I exclude an existing evolve light switch from my old network using the SmartThing Hub, worked like a champ. I than added into SmartThing, it did, but notices it did not came over cleanly (it say it is a switch, but it is an actual dimmer, I see thing happen couple of times before). In any case, I try to delete it from SmartThing and this is where the problem begin. Not matter which methods I used, from the z-wave utilities, or from the device tiles on the main screen (within one of my room), it saying it is deleted but still showing up on the main windows. Any feedback and suggestion would be appreicated. Thank you again in advance ---
**Author:** ![dwchan69](https://avatars.discourse-cdn.com/v4/letter/d/8edcca/32.png) [@dwchan69](https://community.smartthings.com/u/dwchan69)\ **Post date:** [October 15, 2020, 7:41pm UTC](https://community.smartthings.com/t/cant-delete-device-from-smartthing/208424/2 "2020-10-15T19:41:11Z")
I was able to resolve the issue with [https://graph.api.smartthings.com/](https://graph.api.smartthings.com/) It seems a simple Hub reboot (power recycle) didn’t work either. ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [October 15, 2020, 7:47pm UTC](https://community.smartthings.com/t/cant-delete-device-from-smartthing/208424/3 "2020-10-15T19:47:12Z")
You may want to use [https://account.SmartThings.com](https://account.SmartThings.com) instead of the link you posted above. That way you will automatically be redirected to your appropriate SHARD which does not happen with the link you posted. 🙂 ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [October 15, 2020, 7:53pm UTC](https://community.smartthings.com/t/cant-delete-device-from-smartthing/208424/4 "2020-10-15T19:53:57Z")
Not sure if this support article will be of any help but worth checking out… > **[How to add/remove Z-Wave devices](https://support.smartthings.com/hc/en-us/articles/360036462391-How-to-add-remove-Z-Wave-devices-)** > > Z-Wave devices require a separate command and physical confirmation from the device itself (usually a button press) in order to be reset (or "excluded") and removed from a controller (lik... ---
**Author:** ![dwchan69](https://avatars.discourse-cdn.com/v4/letter/d/8edcca/32.png) [@dwchan69](https://community.smartthings.com/u/dwchan69)\ **Post date:** [October 15, 2020, 8:34pm UTC](https://community.smartthings.com/t/cant-delete-device-from-smartthing/208424/5 "2020-10-15T20:34:06Z")
Thank you 😉