I am unable to connect my Schlage Connect Smart Deadbolt to the Aeotec Smart Home Hub with the SmartThings App and I have tried everything to get it paired. I have tried the following:
- Downloaded the SmartThings App and installed all the current updates.
- Connected successfully to my home Wi-Fi network.
- Have tried performing the Z-Wave Exclusion per online troubleshooting tip without success.
- Reset Smart Home Hub 2 times to Factory Defaults and have restarted the hub
- Reset Schlage Deadbolt to Factory Defaults settings.
- Have attempted to pair using all pairing instructions without any success.
- Hub is connected to my network and visible in the SmartThings App.
Please advise on next steps….Very frustrated