Can't configure camera through SmartThings app

(ZK) #1

I am trying to connect 4 D-link DCS2310L POE cameras to my hub. Camera 1&2 connected and configured without problems. #3 and 4 are not getting detected on the D-link smart app within SmartThings app. I have tried several times, both through POE power and direct power adapter. The light on the camera is solid green and I can see the camera’s IP address on the router homepage and can log in to the camera through the browser. It keeps searching for the camera when trying to setup. Anyone else experienced this?