So what has been happening is that when I try to add a motion sensor to a specific room of mine, it does not appear on the list of items I can add. Also- when I try to go and delete it I get the error message saying I am not authorized to do this. Any ideas?
Try to go into “My Devices” in the IDE and make sure that your devices all have a “Hub” assigned to them. If not, edit the device and select your hub from the “Hub” drop-down list. You should then be able to add those devices to your room.
The motion sensor is already assigned to the correct hub, it does say inactive though, could that mean anything?
Does the motion sensor show that it is already assigned to a room in the IDE?
Inactive should not matter. At least it does not matter in my device list.
It isn’t assigned to a room at all. I got in contact with support- apparently it’s a problem that the cloud engineers need to fix. Thanks for the response