So what has been happening is that when I try to add a motion sensor to a specific room of mine, it does not appear on the list of items I can add. Also- when I try to go and delete it I get the error message saying I am not authorized to do this. Any ideas?
Hi @Gokuva,
Try to go into “My Devices” in the IDE and make sure that your devices all have a “Hub” assigned to them. If not, edit the device and select your hub from the “Hub” drop-down list. You should then be able to add those devices to your room.
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The motion sensor is already assigned to the correct hub, it does say inactive though, could that mean anything?
Does the motion sensor show that it is already assigned to a room in the IDE?
Inactive should not matter. At least it does not matter in my device list.
It isn’t assigned to a room at all. I got in contact with support- apparently it’s a problem that the cloud engineers need to fix. Thanks for the response