Cannot register SmartThings Station EP-P9500TBEGUS

things to try:

  • block port 123 udp on your Router

  • reset the hub and onboard the hub to the app

  • unblock port 123 udp

  • if you don’t have the ability to block port 123 udp than block the domain ntp.org and follow the same steps above. Many hubs have a parental control option that allows you to block domains.

if your hub does not allow you to block ports or domains, you should find a friend or family member who has a network that allows it.